Terms & Conditions

Welcome to Bliss Grove. By accessing or using our website, purchasing our wooden home décor products, or engaging with our services, you agree to be bound by these Terms and Conditions ("Terms"). These Terms govern your relationship with Bliss Grove and apply to all users of our website and services. Please read them carefully. If you do not agree with these Terms, you may not use our website or purchase our products.

1. General Information

Contact: For support, contact us at support@blissgrove.store or +1 (424) 414-2455
Effective Date: These Terms are effective as of June 3, 2025, and apply to all transactions and interactions from this date forward.

2. Use of Our Website

Permitted Use:
You may use our website for personal, non-commercial purposes—such as browsing products, placing orders, and contacting our support team. You agree not to:

1. Use the site for unlawful or unauthorized activities.
2. Attempt to disrupt or compromise the website’s functionality.
3. Reproduce, distribute, or modify content without written permission.

Account Responsibility:
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Please notify us immediately at support@BlissGrove.store if you suspect unauthorized access.

3. Product Purchases

Product Availability:
All products are subject to availability. We reserve the right to limit quantities or discontinue items at our discretion.

Pricing:
Prices are listed in U.S. dollars and do not include applicable taxes unless stated otherwise. We strive for accuracy but reserve the right to correct pricing errors. In case of mispricing, your order may be canceled with a full refund.

Order Acceptance:
Your order is an offer to purchase. We reserve the right to accept or decline any order. If declined, you will be notified via email.

Payment:
Payments are securely processed via trusted third-party providers (e.g., credit/debit cards, PayPal). You agree to provide accurate payment information and authorize us to charge the full amount, including taxes and shipping if applicable.

4. Shipping and Delivery

Free Shipping:
We offer free standard shipping within the United States. Orders typically arrive within 3–7 business days (1–2 days handling, 2–5 days transit).

Shipping Policy:
Please refer to our full Shipping Policy for complete information. We are not responsible for delays caused by incorrect addresses, courier issues, or events beyond our control.

Risk of Loss:
Risk and ownership of items transfer to you upon delivery to the shipping carrier.

5. Returns and Refunds

Return Policy:
You may return eligible items within 30 days of delivery, provided they are unused, in original condition, and in original packaging. Returns are free for U.S. customers. Full details are available in our Return Policy.

Refunds:
Approved refunds will be credited to the original payment method within 5–7 business days after we receive the returned product. Refunds do not include original shipping charges, if applicable.

Damaged or Defective Products:
If your order arrives damaged or defective, please contact us within 7 days of delivery at support@BlissGrove.store. We will provide a replacement or issue a refund after review.

6. Intellectual Property

Ownership:
All content, including text, graphics, logos, and images, is the intellectual property of Bliss Grove or its licensors, protected by U.S. and international laws.

Limited License:
You may access and use the site for personal purposes only. You may not copy, alter, or distribute any content without express written permission.

User Content:
By submitting reviews, comments, or feedback, you grant Bliss Grove a perpetual, royalty-free license to use and display the content for marketing or customer experience purposes.

7. Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our site, you consent to the collection and use of information as described therein.

8. Limitation of Liability

As-Is Basis:
Our products and services are provided “as is” without warranties of any kind. We disclaim all implied warranties including merchantability and fitness for a particular purpose.

Liability Cap:
To the fullest extent permitted by law, Bliss Grove’s liability for claims shall not exceed the total amount paid for the product(s) in question.

Exclusions:
We are not liable for indirect, incidental, or consequential damages, including lost profits or data, arising from use or inability to use our website or products.

9. Indemnification

You agree to indemnify, defend, and hold harmless Bliss Grove, its employees, affiliates, and agents from any claims or liabilities arising from your violation of these Terms or misuse of our website.

10. Termination

We reserve the right to suspend or terminate your access to the website for violations of these Terms. Upon termination, your right to use our services ceases, but all applicable sections of these Terms will survive.

11. Governing Law and Dispute Resolution

Governing Law:
These Terms are governed by the laws of the State of Oregon, United States.

Dispute Resolution:
Disputes shall first be resolved through good-faith negotiation. If unresolved, disputes will be subject to the jurisdiction of courts located in Oregon.

Class Action Waiver:
You agree to resolve disputes individually and waive any right to participate in class action lawsuits.

12. Force Majeure

We are not liable for delays or non-performance caused by events beyond our control, including natural disasters, pandemics, labor strikes, or government regulations.

13. Changes to These Terms

We may update these Terms at our discretion. Updated versions will be posted on this page with a new effective date. Continued use of the website constitutes acceptance of the revised Terms.

14. Miscellaneous

1. Entire Agreement: These Terms, along with our Privacy Policy, Shipping Policy, and Return Policy, constitute the full agreement between you and Bliss Grove.
2. Severability: If any provision is found unenforceable, remaining provisions remain in effect.
3. No Waiver: Failure to enforce a provision does not waive our right to enforce it later.
4. Assignment: You may not transfer your rights under these Terms. Bliss Grove may assign its rights without restriction.

15. Contact Us

We’re always happy to help! For any questions or concerns, please contact us:

Address: 9555 SW Allen Blvd, Apt 41
Beaverton, OR 97005, United States

Phone: +1 (424) 414-2455

Email: support@blissgrove.store